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How do I reduce the running costs of my Quantum heaters?
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With the rising price of energy, how can I make my Quantum heaters run more efficiently?
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My Quantum heater screen is flashing RED with no text on screen. What is wrong?
Quantum (3)
FAQ's, Troubleshooting, Articles
Storage Heating (3)
FAQ's, Troubleshooting, Articles
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Do I need to have my storage heaters serviced or inspected annually?
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How do I check if my storage heater has asbestos or not?
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My Electricity supplier is changing from Economy 10 to Economy 7, what do I need to do on my heater?
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Can I put a decorative radiator cover around my heater?
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XL-CXL What type of wire or cable was used inside the XL and CXL type storage heater if it needs replacement?
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How do I replace the battery in the controls on my slimline storage heater?
Panel Heaters (3)
FAQ's, Troubleshooting, Articles
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What does Error 1 mean on my DESPH display?
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What does rE mean on my Alta panel heater?
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What oil is used inside the Dimplex DAR radiator?
Edel (3)
FAQ's, Troubleshooting, Articles
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What ducting can be used for Edel 200/270L?
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OVERPRESS error is displayed on the Edel cylinder. What does this mean?
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ERR. 01 error is displayed on the Edel cylinder. What does this mean?
Dimplex Hub / Dimplex Control App (4)
FAQ, Troubleshooting or help guides for Dimplex.
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How do I add a Zone or Appliance to the Dimplex Control App?
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How do I add a Hub when using the Dimplex Control app?
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How many appliances can be connected to the Dimplex Hub on RF?
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Can I still use the controls on my heater its connected to Dimplex Control / Dimplex Hub?
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If I add users to my Dimplex Hub via the Dimplex Control App, what can they do?
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If I add a user to my Dimplex Hub via the Dimplex Control app, how are they notified?
Renewables (3)
FAQ's, Troubleshooting, Articles
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Where can I find information regarding the NWPM?
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What is a Heat Pump and how does a Heat Pump work?
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Why should I consider using a Heat Pump compared to a gas or oil boiler?
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Why is the circulation pump on the LAxx / LIxx / SIxx / WIxx model of heat pump shutting down for around 40 mins even when there seems to be a demand for heat? (Applies to L12 or higher version software).
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What is the LA60S-TU and how does it differ to previous 60kw Air ource heatpumps?
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How do I activate test mode on a SmartRad?
System S Heatpump (2)
System S FAQ, Troubleshooting & Articles.
Ventilation (3)
FAQ's, Troubleshooting, Articles
Installed Fans (2)
FAQ's, Troubleshooting, Articles
Portable Heating (3)
FAQ's, Troubleshooting, Articles
Portable Cooling & Air Treatment (2)
FAQ's, Troubleshooting, Articles
Commercial Heating (2)
FAQ's, Troubleshooting, Articles
Capa Connect (1)
FAQ's, Troubleshooting, Articles
General Information (2)
FAQ's
Water Cylinders (1)
Water cylinder excluding any heat pump cylinders