How do I reset my password on Capa Connect?

If you've forgotten your password, follow these steps to reset it:

 

1.    Tap "Sign up/Sign in" and select the "Need help?" option, followed by "Forgot password."
2. Enter the email address you used for signing up and tap "Send verification code" to confirm your account.
3. Check your email for a 6-digit verification code, input it, and tap "Verify code." Once verified, select "Continue."
4. Create a new password and tap "Continue."
5.    You'll be redirected to the login screen. Tap "Sign up/Sign in" and log in with your new password.

 

If you receive a message saying no account is associated with the email address, you might have registered using a social account. To log in, click the appropriate icon (e.g., Google, Facebook) below the "Continue" option on the login screen.

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