The TRM or CTR towel rail feels very hot to the touch. Is that safe?

The TRM towel rail is designed to get hot to the touch and conforms to BSEN60335 Part 1 and relevant part 2 of the safety standard. 


If vulnerable children or the infirm are present they should be supervised. If the product is used in a public setting, a warning notice must also be shown next to the product.  



Require additional help? Please follow link below

https://glendimplexservice.freshdesk.com/a/solutions/articles/79000136321



Applicable to models:  TRM21W4, TRM14W5, TRM21W5, TRM28W5, TRM21C4, TRM14C5, TRM21C5, TRM28C5, CTR7W, CTR7C, CTR10W, CTR10C, CTR12W, CTR12C

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