My remotes not working on my portable cooling fan. How do I test it?

There is a check that can be completed on the remote and this can be done by putting a smart phone into selfie mode and pointing the remote at the camera. If the remote is working, you will see a flickering light on screen coming from the remote's infrared lens.  If you cannot see the light, then a new remote will be required.


Please ensure that the battery are working/ new and inserted correctly before testing the remote.


Applicable Models: DXIONCF, DXMBCF, XPELAIR XPP, DX360CF



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article